* We will hold onto pickup orders for up to 90 days after a pickup email is sent. We will NOT release any pickup items without the pickup email It does take between 1 to 3 business days for our department to prepare and send out the 2nd email. Please wait until you receive the 2nd email stating that your order is ready for pick up.
There will be no exceptions.įor pick up customers, you will be receiving two emails in total indicating the status of your order. No refund or exchange process will be taken in place. We will ask you to send the damaged item back, so please DO NOT open it up.Īll items on sale will be FINAL. We will only exchange an item if you record an unboxing video with no cuts or edits and send it to us via email. We will require an unboxing video as a proof for our records.
In terms of that please make sure that your addresses and your shipping methods are accurate. No cancellations, exchanges, or refunds will be made under any circumstances.
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